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Forum: Ottawa 2019-08-08, 02:31 PM
Replies: 45
Views: 4,822
Posted By homebuyer_2017
[Bumping the thread] Hello! We are looking...

[Bumping the thread]
Hello!

We are looking to do our interlock and patio..any recommendation?

Thanks
Forum: Ottawa 2019-03-01, 12:18 AM
Replies: 4
Views: 640
Posted By homebuyer_2017
we do feel the same during Mon-Fri due to...

we do feel the same during Mon-Fri due to Tomlinson’s excavator digging around (new built homes) and ice scrapping on the roads. Due to this we see hairline cracks in almost all rooms between wall &...
Forum: Ottawa 2019-02-26, 10:54 PM
Replies: 15
Views: 1,014
Posted By homebuyer_2017
Not yet - still waiting. Mason guy mentioned...

Not yet - still waiting. Mason guy mentioned replacement will take place during spring - lets see..
Forum: Tarion Questions 2019-02-01, 11:11 AM
Replies: 2
Views: 1,123
Posted By homebuyer_2017
Thank you for the link!

Thank you for the link!
Forum: Tarion Questions 2019-02-01, 08:07 AM
Replies: 2
Views: 1,123
Posted By homebuyer_2017
Is painting/sanding covered in 1 year?

Hello,
We had several cracks in our ceiling which we noted in 1 year tarion warranty.
Builder just did mudding and told us sanding & painting they will not do as they are not part of 1 year....
Forum: Ottawa 2019-01-22, 01:07 PM
Replies: 2,637
Views: 559,206
Posted By homebuyer_2017
Hi Phil, Thanks for your suggestion,...

Hi Phil,
Thanks for your suggestion, unfortunately we are pass 1 year. I am not sure if Air filtration would be covered under 2nd year Tarion or not. Please advise.

Also today we noticed huge...
Forum: Ottawa 2019-01-20, 04:01 PM
Replies: 2,637
Views: 559,206
Posted By homebuyer_2017
Draft through window and window frames and patio door ice buildups

Hello Phil,

We noticed cold draft coming inside our home from the gap between window and window frames, Also noticed frost building up in those area and on the mullion as well (pic attached)...
Forum: Ottawa 2018-12-11, 01:09 PM
Replies: 52
Views: 5,097
Posted By homebuyer_2017
my neighbors have HN and Richcraft homes and they...

my neighbors have HN and Richcraft homes and they are not experiencing similar window condensation issue like us (Urbandale). I am guessing HN/Richcraft do not use MASON as their window providers.
Forum: Ottawa 2018-12-05, 12:33 PM
Replies: 52
Views: 5,097
Posted By homebuyer_2017
+ 1, we received same email from Urbandale today...

+ 1, we received same email from Urbandale today reg Mason warranty.
Forum: Financing, Mortgages and Insurance 2018-11-30, 05:09 PM
Replies: 13
Views: 3,643
Posted By homebuyer_2017
recently Allstate increased our insurance by...

recently Allstate increased our insurance by 150$. They said overall home insurance price went up due to lot of claims. We are in RIVERSIDE South of Ottawa. If we remove the Sewer Back-Up Endorsement...
Forum: Ottawa 2018-11-29, 12:39 PM
Replies: 52
Views: 5,097
Posted By homebuyer_2017
To my understanding and talking to warranty dept,...

To my understanding and talking to warranty dept, homeowners have "one year warranty on any repairs". So homeowners should have 1 year of coverage since the day MASON install the windows which were...
Forum: Ottawa 2018-11-29, 11:39 AM
Replies: 52
Views: 5,097
Posted By homebuyer_2017
Thanks for the information - not sure why...

Thanks for the information - not sure why Urbandale is not communicating this information with their existing new home owners.
I understand that MASON will cover one year warranty on any repairs...
Forum: Ottawa 2018-11-23, 08:16 AM
Replies: 52
Views: 5,097
Posted By homebuyer_2017
I would suggest you reach out to Urbandale...

I would suggest you reach out to Urbandale warranty dept ASAP with attaching these pictures for each windows/rooms and see what they suggest as you are past 1 year mark. I believe we have 10 yrs (not...
Forum: Ottawa 2018-11-22, 03:24 PM
Replies: 52
Views: 5,097
Posted By homebuyer_2017
I was wondering, as a homeowner, do i need to...

I was wondering, as a homeowner, do i need to call Mason directly for these defective windows or should my builder follow up with Mason? If i report the failed windows in our 1 year warranty form, do...
Forum: Ottawa 2018-11-21, 03:38 PM
Replies: 52
Views: 5,097
Posted By homebuyer_2017
TARION 3.8 section mention about the WINDOW...

TARION 3.8 section mention about the WINDOW issue:

CONDITION
3.8
CONDENSATION FORMING BETWEEN INSULATING (FACTORY SEALED) GLASS
UNIT

Acceptable Performance/Condition
Insulating...
Forum: Ottawa 2018-11-19, 08:44 AM
Replies: 52
Views: 5,097
Posted By homebuyer_2017
Hi Kelly - Yes we did contact urbandale warranty...

Hi Kelly - Yes we did contact urbandale warranty dept and they mentioned Mason will come and take a look. Also we including them in our 1 year Tarion report. They confirmed Mason will be the one who...
Forum: Ottawa 2018-11-14, 04:50 PM
Replies: 52
Views: 5,097
Posted By homebuyer_2017
Fogging in between the panes

Hi
I have also noticing few of our windows on upper floor (RSS/Urbandale) having condensation/fogging in between the panes (picture attached for one room only - other 2 rooms exhibiting similar...
Forum: Ottawa 2018-11-08, 07:59 AM
Replies: 45
Views: 5,519
Posted By homebuyer_2017
new Urbandale Sales center - RSS

Just noticed the new Urbandale Sales center completed at the corner of River Rd/Earl Armstrong in Riverside South. Anyone one when will they be opening ?
Forum: Ottawa 2018-10-05, 07:20 AM
Replies: 45
Views: 5,519
Posted By homebuyer_2017
I am in RSS. Any update on the community...

I am in RSS.
Any update on the community meeting held on Oct 4th to discuss plan for the future high school at the corner of Earl Armstrong/Spratt road with OSDSB? Any idea when they will start...
Forum: Ottawa 2018-09-26, 08:17 PM
Replies: 122
Views: 18,689
Posted By homebuyer_2017
Hi, Does anyone has price list for last...

Hi,
Does anyone has price list for last weekend release? (Sept/2018)

Thanks
Forum: Ottawa 2018-09-25, 02:44 PM
Replies: 122
Views: 18,689
Posted By homebuyer_2017
priceless from oct/2017 release

Attached is the price from Oct/2017 release
Forum: Ottawa 2018-09-06, 12:09 PM
Replies: 2,637
Views: 559,206
Posted By homebuyer_2017
Suggestion to replace several windows

Hello,

I am not sure where to post this question, so I thought this might be the safe bet (apologies if this isn't the right place to ask).

We are looking to replace several windows in the...
Forum: Ottawa 2018-09-06, 12:06 PM
Replies: 17
Views: 2,786
Posted By homebuyer_2017
Hello, Reviving the tread...we are looking...

Hello,

Reviving the tread...we are looking to replace windows for the whole house, so anyone know a good company with reasonable price?
Forum: Ottawa 2018-07-27, 04:29 PM
Replies: 9
Views: 910
Posted By homebuyer_2017
Got quoted for 1174+tax for Urbandale - Oakview...

Got quoted for 1174+tax for Urbandale - Oakview (2726 sq.ft) from Modern Eavestroughing. Not sure if this is good deal or not. Thanks
Forum: Ottawa 2018-06-27, 04:12 PM
Replies: 8
Views: 911
Posted By homebuyer_2017
Lawn Mower - recommendation needed

Hi,

We need to purchase our first push lawn mower in next 1-2 weeks - any recommendation on Electric vs Gas lawn mower and/or brand? Thanks in advance.
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