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Old 2010-09-25, 03:29 PM
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Exclamation Help needed please!

Hello everyone,
we signed for an upgrade on the carpets (to polyester-55 oz) in our new home, later on we discovered that the carpet installed is not the same type (nylon and 40 oz). The carpet has only been in our house for 1 year, but it looks like it has been used for 5 years (we do not have any pets and are non-smokers). We addressed this issue in Tarion's one year list.
However, I heared that Tarion does not deal with these issues?..

I contacted my company, and they tried to bargain me by giving me little amount of money. I need my carpet to be REPLACED to what I signed for, but they refused...
Can anyone please let me know where I can complain or get help with this issue, or does anyone have any suggestions or departments I can visit to get help and my rights.
Thank you in advance.
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Old 2010-09-26, 12:12 AM
SoNgMaN SoNgMaN is offline
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Join Date: Mar 2009
Location: Newmarket
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contact the lawyer you closed your house with

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