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Old 2009-10-02, 05:17 PM
ottawawinter ottawawinter is offline
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Join Date: Oct 2009
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Default Question!(Mattamy Home)

Just moved in to my new house several months. I never checked the fireplace until this week. I followed all the instructions but could not ignite it.

I also noticed the manual mentioned that there should be a remote control. I recalled that in the PDI stage, the mattamy guy did say something about it. However, I cannot remember any words.

Does anyone have an idea? Thanks a lot!!!
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Old 2009-10-02, 05:24 PM
TKG26 TKG26 is offline
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Join Date: Sep 2008
Location: HMB
Posts: 1,861

gas shut off under fireplace near the gas vavle shoudl be open as well as the one in the furnace room, check both

Do u get any flame? There could be air in the line as the installers likely never test fired it, although during the pdi they should have showed you how it works wich would confirm if it did at the time...
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