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Old 2010-04-20, 03:04 PM
lookingforhomes lookingforhomes is offline
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Join Date: Apr 2010
Posts: 4
Smile Upper Glen Abbey - Crystal Homes

I am planning to move to Oakville. Recently, I noticed some new freehold townhomes around the Upper Glen Abbey area by Crystal Homes. My questions to the community are:

1. Have anyone has any experiences with this builder, such as quality of craftmanship, builder reputation, after sales services?

2. I have been living in condo for a few years. So, moving to townhomes is something new to me. What are the things I have to consider when buying a freehold townhomes?

Any feedback is greatly appreciated.

Thank you!
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Old 2010-04-20, 06:39 PM
Caseybear Caseybear is offline
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Join Date: Apr 2010
Location: Oakville
Posts: 1

I currently live in a Crystal Home in Upper Glen Abbey (the Brownstone ones). Just a heads up that customer service is TERRIBLE!! We have had many issues in the almost 3 years we have lived here. It has taken months and months to get problems resolved and its very frustrating. We still have some outstanding issues they have yet to resolve.
Although our home is less than 3 years old, the problems we have had have out weighed the enjoyment we have experienced. We have a few friends that live/lived on our street and they too have had MAJOR problems (burst pipes, leaks in the drywall etc) and its impossible to get a hold of anyone and when you do, you usually get attitude.
We are actually moving across the road to the Monarch townhouses and their customer service is top notch. They are amazing, and have helped us every step of the way and we haven't even moved in yet.
I would suggesting checking those ones out (Dundas and Colonel Williams).

Good luck
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crystal homes, oakville, upper glen abbey

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