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Home Owner Tips, Upgrades and Maintenance General information on what to do with your new home. Garden, yard, driveway, basement finishing, and everything in between.


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Old 2006-12-26, 01:14 AM
Dejo Dejo is offline
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Join Date: Aug 2006
Location: Milton
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Default How's Tarion?

Has anyone had dealings with Tarion? How was your experience? Is there any advice for people who are having major issues with builders. Would you have any suggestions for anyone who will be contacting Tarion. Any do's and dont's? Were they helpfull? Any tips or suggestions would be greatly appreciated.
Merry Crhistmas to everyone and wishing you all a very safe, healthy and Happy New Year.

Dejo

Last edited by Dejo; 2006-12-26 at 01:17 AM.
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Old 2006-12-26, 08:17 AM
terry terry is offline
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Use Tarion only as a last resort. We had dealings with them and as long as you have everything documented and your deficiency is something against code, they will get the builder to rectify the problem. But the deficiency must be structural, not cosmetic.

We had a few items that required Tarion's intervention and although they were marginally against code, the builder did the minor repairs to a few of them and only as a band aide solution. It wasn't the best, but then it took care of the immediate problem and hopefully for many years to come.

Take lots of pictures of your deficiencies, ensure you have documented all your reports to the builder. Better yet, ensure you communicate in writing and keep a copy for your files.

Once you send in your concerns to Tarion, they will acknowledge receipt and give the builder x number of days to rectify the problem. Before you can have Tarion step in on your behalf if the deficiency hasn't been rectified, you must request an appointment for Tarion to personally visit your home. They will judge if the deficiency is something that the builder must repair or not. The deficiency as stated above has to be a structural problem, otherwise don't even bother to get in touch with Tarion as that will be a waste of your time and money.
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